PC World - Business Center: Microsoft's Ozzie Talks Open Source, Mesh

PC World - Business Center: Microsoft's Ozzie Talks Open Source, Mesh: "The software industry 'used to be so supply constrained,' he said. 'You could build almost anything and there'd be an audience waiting for it.' Today, however, there's an abundance of software and services that users can choose from. That means Microsoft's challenge is to better understand what users want in order to best target their needs, he said."